3737 Glenwood Brochure - Flipbook - Page 5
WE’RE HERE for you!
EVERYTHING UNDER ONE ROOF
Highwoods is not a merchant builder but rather an all-under-one-roof collection
of professionals committed to building, operating and maintaining the most
talent-supportive and resilient workplaces for the long term. We develop and own
high-performance, energy-efficient and wellness-focused office buildings with
24-hour customer service, on-site maintainance personnel and a committment
to making your workplace a compelling and competitive advantage in retaining
and recruiting the very best talent.
SUSTAINABLE STRATEGIES
3737 Glenwood offers more than a prime West Raleigh location, exceptional
access and superior amenities. It also means a local partner is waiting to serve you.
With a keen focus on customer service and experience, our team is committed
to addressing your needs and exceeding expectations at every turn. And
because we’re able to accommodate your changing needs, we’re intentional
about developing long-term relationships that extend long beyond the first lease.
Experience a new kind of working dynamic with Highwoods Properties at
3737 Glenwood Avenue.
• Building system commissioning • Low-emitting (volatile organic compound)
• Construction waste management materials (adhesives, sealants, paints,
• Energy efficient mechanical and
carpet systems)
electrical systems
• Sustainable construction materials
LIVEMETER
Our award-winning LiveMeter program tracks, monitors and controls electrical service.
• Includes over 95% of all Highwoods-managed
• Advanced energy monitoring
energy consumption
systems send real-time data to
• Since 2013, our carbon footprint reduction
our Energy Command Center
equates to taking over 5,600 cars off the road
• Standard in all new construction
THOMAS “SKIP” HILL
GINNY HAGER
JOSH DIPAULO
SVP / Market Lead
Leasing Representative
Senior Property Manager
CUSTOMER COMMAND CENTER
Our personalized approach extends beyond the phone call, email or live chat.
• Customer service reps available 24/7
• 4.8 seconds average hold time
• 98.9% customer satisfaction rating
SERVICELINK
Pay bills entirely online with VersaPay,
a fast and secure way to go green.
• View open invoices in real-time
• Pay by secure ACH
• Schedule future payments
• Review payment history
Request maintenance service online.
• Accessible online or by phone 24/7
• Wireless notification to your service technician
• Average resolution time 41.3 minutes
• View service history anytime, anywhere
work-placemaking
We’re in the
business. We are committed to developing,
owning and operating the most talent-supportive workplaces so the world’s talent
can realize its best self and achieve
what it cannot apart.
together
You’ve come to the right place.
