Weston Brochure - Flipbook - Page 17
WE’RE HERE for you!
EVERYTHING UNDER ONE ROOF
Highwoods is not a merchant builder but rather an all-under-one-roof
collection of professionals committed to building, operating and maintaining
the most talent-supportive and resilient workplaces for the long term. We
develop and own high-performance, energy-efficient and wellness-focused
office buildings with 24-hour customer service, on-site maintainance
personnel and a committment to making your workplace a compelling and
competitive advantage in retaining and recruiting the very best talent.
SUSTAINABLE STRATEGIES
Officing at Weston means more than a prime Cary location,
exceptional access and superior amenities. It also means
a local partner is waiting to serve you.
With a keen focus on customer service and experience, our team is committed
to addressing your needs and exceeding expectations at every turn.
And because we’re able to accommodate your changing needs,
we’re intentional about developing long-term relationships
that extend long beyond the first lease.
• Building system commissioning • Low-emitting (volatile organic compound)
• Construction waste management materials (adhesives, sealants, paints,
• Energy efficient mechanical and
carpet systems)
electrical systems
• Sustainable construction materials
Experience a new kind of working dynamic with
Highwoods Properties at Weston in Cary.
LIVEMETER
Our award-winning LiveMeter program tracks, monitors and controls electrical service.
• Includes over 95% of all Highwoods-managed
• Advanced energy monitoring
energy consumption
systems send real-time data to
• Since 2013, our carbon footprint reduction
our Energy Command Center
equates to taking over 5,600 cars off the road
• Standard in all new construction
CUSTOMER COMMAND CENTER
Our personalized approach extends beyond the phone call, email or live chat.
• Customer service reps available 24/7
• 4.8 seconds average hold time
• 98.9% customer satisfaction rating
SERVICELINK
Pay bills entirely online with VersaPay,
a fast and secure way to go green.
• View open invoices in real-time
• Pay by secure ACH
• Schedule future payments
• Review payment history
Request maintenance service online.
• Accessible online or by phone 24/7
• Wireless notification to your service technician
• Average resolution time 41.3 minutes
• View service history anytime, anywhere
THOMAS “SKIP” HILL
CLARA RIENHOFF
CARLY DURBAN
TIM PETERSON
Vice President / Division Lead
Senior Leasing Representative
Property Manager
Property Manager
work-placemaking
We’re in the
business. We are committed to developing,
owning and operating the most talent-supportive workplaces so the world’s talent
can realize its best self and achieve
what it cannot apart.
together
You’ve come to the right place.